MC Shine Water Restoration Service

Water damage in your home or business can be stressful, but we are here to get you back to “dry” without crying!

Time is of the essence when it comes to protecting your home and avoiding secondary damage. There is no need to wait until Monday or wait until the morning. We have First Responders on call 24/7/365!

MC Shine Water Damage Restoration:
What to Expect

  1. A First Responder will assess the damage to your home or business. They will identify and assess affected areas. They will also take information from you, photos of the area, and discuss the scope of services.
  2. The First Responder will give a general idea of what the scope of the project will be. They will discuss any potential concerns. There will be documentation for you to sign to authorize services to begin. Due to the complexity of the situation, fire, soot, or smoke damages are not typically given an estimated cost before services begin.
  3. Once all documentation is complete, Technicians will come to your home and begin services.
  4. If you are going to make an insurance claim, you are responsible for contacting your insurance company and initiating the claim. You can tell them you hired MC Shine and give them our contact information. You must also provide your adjuster’s name, phone and email and give that to the First Responder or Sales Manager. You will not be alone, our account coordinators and First Reponsders will be with you every step of the way.

MC Shine Water Damage Restoration:
Our Services

Services include but are not limited to:

  • Extraction of any standing water
  • Removal and disposal of padding under carpet
    • It is always recommended that affected padding be removed.
  • Removal of carpeting or other flooring affected
    • This is not always recommended for each situation. We will make every attempt to dry the flooring before it is removed.
  • Removal of baseboards
    • This is used when the walls are affected to a minimal extent at the floor level.
  • Flood cuts to any walls or ceilings that are affected.
  • Placement of equipment
    • This can include air movers, dehumidifiers, air scrubbers, etc.
    • Equipment generally will be on site for 3 to 5 days after demolition is completed.
    • A technician will need to visit your home once a day to take moisture readings to ensure the area is drying properly.
  • Removal of Equipment
    • Once the area has been determined to be dry, the equipment will be removed from the affected area.
  • Billing & Invoicing
    • Once services are completed, the invoice will be created using industry-standard pricing.
    • The invoice and supporting documentation will be submitted to your insurance company on your behalf if you are making a claim.
    • You may also pay for the services privately. Invoices are due upon receipt.